Return Policy & Satisfaction Guarantee

We are committed to you and to helping you enjoy this wonderful hobby of bonsai!

If you are unsatisfied with your purchase for any reason, please return your item(s) within 30 days in unused condition for a complete refund of your purchase price.

Fujiyama Warranty and Returns

Fujiyama tools carry a 3 year warranty against manufacturing defects, and a 30 day satisfaction guarantee.

If you are not satisfied with your Fujiyama tool purchase, return the product for a full refund of the purchase price.

How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Warranty Claims

Please contact us at 1-800-982-1223 Monday-Friday 9:30am - 5pm CST. or you can email us at:

Support: 800-982-1223

Call us Monday Through Friday, 9am to 5PM CST

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